Delete Call
Erase this call’s content. The call itself stays, with its cost.
What goes: the recording, the transcript, every tool call and its output, the session’s userdata, the summary, the extracted fields, and the phone numbers on the call. What stays: the call, its duration, status, outcome, per-turn timings and everything it was billed — so past invoices still resolve.
Erasing a person’s last remaining call also erases what your agents remember about them, so the next call from that number meets an agent that has never heard of them.
Returns 202: the work is scheduled rather than done, which is what stops a
request to erase two hundred thousand calls arriving as two hundred thousand
synchronous deletes. It normally completes within seconds. This cannot be
undone.
A call that is still in progress is refused with a 409 — it is still
writing, and finalize would put the content back on a row already marked
erased. Ask again once it has ended.
To delete only the audio and keep the transcript, use
delete_call_recording instead — that one is immediate.