Connect your carrier account, import a number you own there, and put a published voice agent on it, all in the dashboard. You need a published voice or video agent first; see the voice agent quickstart.
Talqing does not sell numbers. Buy or port the number at Plivo, Exotel, Vobiz or Twilio and import it. Your carrier bills you for its minutes; Talqing charges its platform fee on top.
1

Open Phone Numbers

Telephony → Phone Numbers → Import number. One dialog walks through the rest.
2

Connect the carrier account

Pick Plivo, Exotel, Vobiz or Twilio, name the account, and enter its credentials: Plivo, Vobiz and Twilio take an Auth ID or Account SID and an auth token; Exotel takes Account SID, API Key, API Token, region and subdomain. Click Connect.Talqing verifies the credentials, then builds the SIP trunk on the carrier (“Setting up call routing”). Credentials are stored as encrypted secrets. Over the API this is POST /v1/telephony/accounts followed by POST /v1/telephony/accounts/{account_id}/provision; the account must reach ready before numbers work.
3

Import the number

The dialog lists the numbers the account owns, read live from the carrier. Tick yours and click Import. Each number reports its own result; common failures are not found on this {carrier} account and already registered on this platform.A +91 number is hosted in the in region and every other number in us.
4

Assign the agent

Choose the agent under Answer calls with and click Assign, or later use the Answered by dropdown on the number’s row. Only published voice and video agents are offered. Assignment is refused for a draft (publish the agent before assigning a number) and for an agent with a required variable that has no default, since an inbound call has nothing to supply it. See variables.
5

Exotel only: finish setup in the Exotel console

Exotel hands incoming calls only to a Flow, so it needs one manual step per account. The carrier’s card shows the four steps: create a custom app in App Bazaar, add the Connect applet on Call Start, paste the sip: address shown into Dial Whom → Dial phone number(s), and attach the Flow to your ExoPhones. Then click I’ve done this.Until you confirm, the number dials out but never rings inbound, shows Setup needed, and cannot be assigned. Plivo, Vobiz and Twilio need nothing in their consoles.
6

Check the badge reads Live

Live is the only state in which inbound calls are answered. Otherwise see the table below. Then call the number from your phone.
7

Place an outbound test call

Click the phone icon on the number’s row, enter To in E.164 (+14155550123), pick the agent and click Call.
This is a real, billable call to the number you typed. Dial your own phone. With no credit left it is refused with 402 before anything is dialled.
The dialog links to the call record: transcript, tool calls, latency, cost and recording. Every call also appears under Monitor → Calls.

​
When the number is not live

If the carrier account itself is not ready, number operations fail with this carrier account is not set up yet; finish its setup first; use Finish setup on the carrier card.

​
Next

Phone numbers

Import, provision, assign and per-number settings.

Outbound calls

Placing calls from the API with userdata and vars.

Telephony troubleshooting

No inbound audio, failed setup, expired credentials.